# Soothing Souls Counselling — Comprehensive Practice Profile (llms-full.txt)

> Soothing Souls Counselling is a counselling practice in Surrey, BC, led by Rimsha Qureshi, MACP, Registered Clinical Counsellor (RCC #29320), offering in-person sessions in Surrey and virtual sessions across British Columbia in English, Urdu and Hindi, with ICBC and CVAP direct billing for eligible claims.

## 1. Practice & Practitioner Identity
- Legal Business Name: Soothing Souls Counselling
- Lead Practitioner: Rimsha Qureshi, MACP, RCC
- Degree: Master of Arts in Counselling Psychology (MACP)
- Professional Registration: Registered Clinical Counsellor (RCC #29320)
- Professional Association: Member in good standing of the British Columbia Association of Clinical Counsellors (BCACC)
- Verification Profile: https://bcacc.ca/counsellors/rimsha-qureshi/
- Psychology Today Profile: https://www.psychologytoday.com/ca/therapists/rimsha-qureshi-surrey-bc/1841464
- LinkedIn Practitioner: https://www.linkedin.com/in/rimsha-qureshi-rcc-macp-a89006256/
- LinkedIn Company: https://www.linkedin.com/company/soothing-souls-counselling/
- Instagram: https://www.instagram.com/soothingsoulscounselling/
- Phone: 604-764-6786
- Email: admin@soothingsouls.ca
- Website: https://soothingsouls.ca

## 2. Delivery Formats & Physical Locations
- In-Person Counselling: Surrey, British Columbia (using private counselling rooms arranged at partner clinics). Exact room address and arrival directions are provided upon booking confirmation.
- Independent Practice Disclosure: Rimsha practises independently as Soothing Souls Counselling and uses clinic space by arrangement. Sessions are booked, billed, and documented through Soothing Souls Counselling.
- Virtual Counselling: Secure video or phone sessions available to clients physically located within British Columbia during appointment times.
- Practice Reach: Surrey, Delta, North Delta, Langley, White Rock, Burnaby, Richmond, New Westminster, Tri-Cities, Vancouver, Fraser Valley, Vancouver Island, Okanagan, and regional BC.

## 3. Languages
- English (fluent clinical counselling)
- Urdu (fluent clinical counselling)
- Hindi (fluent clinical counselling)
Specialized focus on South Asian family dynamics, immigrant adjustments, intergenerational communication, and cultural identity.

## 4. Services & Rates
- Free Initial Consultation (15 minutes): $0. Introductory phone or secure video call to discuss needs, ask questions, and verify fit.
- Individual Clinical Counselling (50 minutes): $160 per session.
- Couples & Family Counselling (75 minutes): $190 per session.
- ICBC Enhanced Care Crash Recovery (50 minutes): Standard rate of $160 billed directly to ICBC for eligible claims. Under ICBC Enhanced Care, up to 12 sessions are pre-approved within the first 12 weeks from the accident date without needing a doctor's referral. Further sessions require ICBC claims approval.
- CVAP (Crime Victim Assistance Program): Direct billing is available for clients with approved CVAP claims in accordance with the BC Crime Victim Assistance Program fee schedule.
- Private Payment Methods: Major credit cards, debit, or Interac e-Transfer.
- Receipts: Immediate electronic receipts issued containing RCC #29320 and official business details for submission to extended health insurance plans.

## 5. Insurance & Third-Party Direct Billing
- Extended Health Plans: Many extended health plans cover Registered Clinical Counsellor (RCC) services. Direct billing is available where permitted via TELUS eClaims and Provider Connect for providers including Pacific Blue Cross, Sun Life, Canada Life, Manulife, Green Shield Canada, Desjardins, Medavie Blue Cross, and ClaimSecure. Clients are advised to check their specific plan benefits.
- ICBC Direct Billing: Yes, for eligible motor vehicle accident claims.
- CVAP Direct Billing: Yes, for approved Crime Victim Assistance Program claims.

## 6. Clinical Modalities & Approach
- Cognitive Behavioural Therapy (CBT)
- Somatic and nervous system regulation (practical grounding and breathing coping skills)
- Emotion-Focused approaches (EFT principles for couples and individuals)
- Parts work (exploring protective habits and emotional dynamics)
- Motivational Interviewing & Harm Reduction (compassionate substance use support)
- Solution-Focused and Narrative practice
- Trauma-informed care and LGBTQ2S+ affirming practice

## 7. Policies & Disclosures
- Privacy & Confidentiality: Confidential within the legal and ethical limits established under BC PIPA, PIPEDA, and the BCACC Code of Ethical Conduct (e.g., imminent risk of serious bodily harm, suspected child abuse or neglect, court subpoenas).
- Cancellation Policy: 24-hour advance cancellation notice required to avoid late fees.
- Crisis Support: Soothing Souls is not an emergency response service. In crisis, call 911, call or text 988 (Suicide Crisis Helpline), call 1-800-784-2433 (BC Crisis Centre), or call 310-6789 (BC Mental Health Support Line).

## 8. Web Resources & Local Landing Pages
- Homepage: https://soothingsouls.ca/
- In-Person Counselling Surrey: https://soothingsouls.ca/in-person-counselling-surrey/
- Counselling Surrey BC: https://soothingsouls.ca/counselling-surrey/
- Counselling Vancouver BC: https://soothingsouls.ca/counselling-vancouver/
- Trauma & PTSD Therapy: https://soothingsouls.ca/trauma-ptsd/
- Anxiety & Depression Counselling: https://soothingsouls.ca/anxiety-depression/
- ICBC & MVA Collision Recovery: https://soothingsouls.ca/mva-icbc-recovery/
- ICBC Cost & Eligibility: https://soothingsouls.ca/icbc-counselling-cost-eligibility/
- ICBC 12-Week Window Calculator: https://soothingsouls.ca/icbc-12-week-window/
- CVAP Counselling: https://soothingsouls.ca/cvap-counselling/
- Grief & Loss Counselling: https://soothingsouls.ca/grief-loss/
- Relationship Counselling: https://soothingsouls.ca/relationship-counselling/
- Urdu & Hindi Counselling: https://soothingsouls.ca/urdu-hindi-counselling/
- LGBTQ2S+ Affirming: https://soothingsouls.ca/lgbtq-affirming-counselling/
- Addiction & Substance Use: https://soothingsouls.ca/addiction-substance-use/
- Care Compass (Interactive Matcher): https://soothingsouls.ca/care-compass/
- Insurance Cost Estimator: https://soothingsouls.ca/insurance-cost-estimator/
- What to Expect: https://soothingsouls.ca/what-to-expect/
- Practice Promises: https://soothingsouls.ca/promise/
- Practice Facts: https://soothingsouls.ca/facts/
- Fees & Direct Billing: https://soothingsouls.ca/fees/
- FAQ Hub: https://soothingsouls.ca/faq/
- Contact: https://soothingsouls.ca/contact/
- Mental Health Resources: https://soothingsouls.ca/resources/